We Provide 1 Year Factory Warranty On All the Products.
1.You have one year guarrantee period since you bought the goods.
Any problem you can send back to repair . But not including the broken one made yourself .
2.You should pay the freight back to us and back to you again.
For old customer and reseller , if you have new order, we can send the repaired goods with your new order in free .(free for more than 2pcs )
3.The sending back address:send email to us for address.
Pay attention: DO NOT Send the whole DVB to us directly!Pls kindly only send the defective mainboard or other defective parts to us directly.
If any problem with chinese customs,we will not take any responsibility . Because chinese customs forbid import DVB and checked very strict.They will destroy them.
4.You must write the problem of DVB clearly and write your email address .
So that we can solve the problem as soon as possible .If not, we would wait for you to contact us then deal with it .
You'd better make a note write like this :
customer :
order number (if have):
email address:
Item model :
problem of Products:
Tracing number:
Salesman name: